Web Expert Studios respects your privacy and is committed to protecting the personal data you share with us when you engage our services or visit our website. This Privacy Policy explains how we collect, use, disclose, transfer, store and protect personal data in connection with our services: website design, website development, digital marketing, digital branding, video & animation, and content writing.
1. Scope
This policy applies to:
- Your interactions with us when you visit our website, fill out contact or inquiry forms, subscribe to newsletters, or otherwise contact us.
- Your relationship with us when you engage our services (for example: website design, development, digital marketing, etc.).
- All personal data collected or processed by us in providing these services, whether online or offline.
2. What Information We Collect
2.1 Information you provide us directly
When you engage with us, we may collect personal information such as:
- Your name, job title, business name, company name and contact information (email address, phone number, mailing address).
- Your website URL, domain details, project requirements, business / branding information.
- Payment or billing information (if applicable) when purchasing services.
- Communication contents (emails, messages, support requests) you send to us.
- Any other information you choose to provide (for example via contact form, consultation, briefing, or workshop).
2.2 Automatically collected information
When you visit our website or use our web-based tools, we may automatically collect:
- Usage data: your IP address, device type, browser type and version, time zone, pages visited, time spent, referral source, and other diagnostic or analytics information.
- Cookies and similar tracking technologies (see section 4 below) to enable website functionality and analytics.
3. How We Use Your Information
We use your information for purposes including:
- To respond to your inquiries, provide quotes, deliver the services you request (website design/development, digital marketing, branding, video/animation, content writing).
- To manage our relationship with you (contracting, billing, support).
- To improve our website and service offerings, analyse usage patterns, and measure the effectiveness of our marketing.
- To send you updates, newsletters, promotional materials (only if you have opted in).
- To ensure security, prevent fraud, protect our rights and property, maintain the integrity of our systems.
- To comply with legal or regulatory obligations that apply to our business.
4. Cookies and Tracking Technologies
We use cookies and similar technologies (such as web beacons or pixel tags) to:
- Enable functioning of our website (e.g., session cookies).
- Remember your preferences and settings.
- Analyse how our site is being used (analytics).
- Provide tailored marketing and advertising, where applicable.
You may instruct your browser to refuse all or some cookies, or to alert you when cookies are being used. However, please note that if you disable cookies, some parts of our site may not function properly.
5. Disclosure of Your Information
We may share your personal data in the following situations:
- With service-providers, contractors or third-party partners who perform tasks on our behalf (e.g., hosting providers, analytics, payment processors, marketing platforms). They are required to treat your data in accordance with this policy and only use it for the purposes we specify.
- In connection with a business transaction such as a merger, acquisition, reorganization, asset sale or financing. In such case, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.
- To comply with legal obligations or enforce our rights: we may disclose information when required by law, regulation or legal process, or to protect our rights, property or safety or that of others.
- With your consent or at your direction.
6. International Transfer of Data
Because we operate globally, your data may be transferred to, collected and stored in jurisdictions other than your own, including where data protection laws may differ. By submitting your personal information to us, you consent to this transfer. We will ensure appropriate safeguards are in place to protect your data.
7. Retention of Data
We will retain your personal data only as long as necessary for the purposes described in this policy, or as required by law. Usage data may be retained for internal analysis for a shorter period unless needed for security, troubleshooting or legal compliance.
8. Security
We take commercially reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse or disclosure. However, please be aware that no system can guarantee absolute security of information over the Internet or electronic storage.
9. Your Rights
Depending on your jurisdiction, you may have rights including:
- The right to access or obtain a copy of the personal data we hold about you.
- The right to request correction, update or deletion of your personal data.
- The right to object to or restrict certain processing of your data.
- The right to withdraw consent where processing is based on consent.
- The right to data portability (to receive your data in a structured, commonly used and machine-readable format).
If you wish to exercise any of these rights, please contact us using the contact details below. We may ask you to verify your identity before responding. If you believe your rights have been violated, you may lodge a complaint with the competent data protection authority in your jurisdiction.
10. Service Providers & Third-Party Links
Our website and services may contain links to third-party websites, tools or platforms (for example external video providers, social media links, analytics services). We do not control those third parties and their privacy practices may differ from ours. We encourage you to review their privacy policies before providing any personal data.
Also, we may engage third-party services (such as analytics, advertising, hosting) that have access to your personal data only to perform tasks on our behalf — under confidentiality obligations — and not for their own use.
11. Children’s Privacy
Our services are not directed to children under the age of [13/16 – adjust per region]. We do not knowingly collect personal data from children without parental/guardian consent. If you believe that we have collected personal data of a child in error, please contact us and we will take steps to delete that data.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top of this page and post the new version on our website. We encourage you to review this page periodically. Your continued use of our site or services following any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us at:
Web Expert Studios
Email: info@webexpertstudios.com
Phone: +1 980 326 0700